Well House is pleased to welcome people with disabilities and when taking a booking we will ask if guests have any special requirements.
Ambulatory Difficulties:
Well House is an old stone farmhouse, and therefore presents challenges to guests with mobility difficulties because of the stone steps from the drive to the path, and because of the nature of the staircase. Furthermore, in our Oak Bedroom there are steps down to the en-site bathroom and, from our single room, a step back up to the landing. We point this out on our website, not as a deterrent, but simply to provide a realistic picture of what guests will encounter. Despite these features, if a guest with mobility difficulties wishes to stay, we will do all we can to make this possible, although we will advise against wheel chair users staying with us as they would not be able to access the bedrooms. Measures we can and have taken to ease access include:
* lending a helping hand to mount steps and stair, including carrying luggage
* suggesting the use of the Pine Bedroom which has flat access to its en-suite bathroom
* if the Oak Room’s bathroom is not in use, suggesting the use of its shower with a low step
* provision of a high-seated chair in a bedroom or sitting room
* use of our own downstairs toilet during breakfast time to preclude having to climb stairs again
* provision of a non-slip bath/shower mat
* night-lights on staircase and landing

Visual Disabilities:

We have successfully entertained a totally blind guest and we welcome guide dogs which
can sleep in a guest’s bedroom on a blanket or in their bathroom and also have the run of
the garden when necessary. We can make a TV satellite receiver with voice-over facility
available, and we can provide bright, angled-lights to assist reading. We have powerful,
hand-held torches which can be placed at a bed-side. The breakfast menu is in large print
and can be made larger, as can any document we provide.

Allergies and food intolerances:

* when taking a booking we always ask if guests have any special dietary requirements as we can provide meat-free breakfasts and gluten free bread
* we advise guests that we have a cat and for those who are allergic to cats, but wish to stay, we advise the use of our Oak Bedroom as it has a board rather than carpeted floor


PCDIR/Word/B&B/Access statement/April 2009